by dwatts@waynation.com | Aug 30, 2021 | Customer Journey, Google My Business, Local SEO, Reviews
Approximately 22% of customers will leave a business after receiving just one negative review, whereas around three negative reviews can drive away 59% of customers. Reviews assist consumers in making quick decisions about purchases in their research by providing a...
by dwatts@waynation.com | Jul 26, 2021 | Customer Journey, Google My Business, SEO
About 46% of all Google searches are local. In fact, searches for “available near me” grew globally by over 100% between 2019 and 2020. About 50% of people who search Google Maps visit a physical store within a day, too. Make your information easier for customers to...
by dwatts@waynation.com | Jun 28, 2021 | Customer Journey, Google My Business, SEO
There’s nothing better than a good, long nap in a hammock on a lazy summer afternoon for your mind, body, and soul. AND…there’s not much better than good, consistent NAP for the Online Visibility of your business. NAP (Name, Address, Phone Number)...
by dwatts@waynation.com | Jun 14, 2021 | Customer Journey, Google My Business
WAY Nation Solutions is excited to introduce the Google My Business Messages feature. With our new Google My Business Messages feature, visitors can chat with your business via Google Search and inside the Google Maps app. Our live agents can chat with these visitors...
by dwatts@waynation.com | May 31, 2021 | Google My Business, SEO
In this week’s blog, we are going to discuss some of the common issues and problems Service Area Businesses (SABs) experience in Google My Business (GMB) and how to solve them. When it comes to Google My Business’s rules and guidelines there is a lot of room for...
by dwatts@waynation.com | May 17, 2021 | Customer Journey, Google My Business, SEO
Getting into the Google Local Pack is the most important thing you can do to get more phone calls, leads, and customers for your business. 99 percent of the time, the Google Local Pack is in the Top 2 results on Google. The problem is that many businesses aren’t...